Lost/Replacement Documents


uk editorIt can be frustrating when your imported vehicle Export Certificate is either misplaced or lost. EAA is able to provide replacement Japanese vehicle documentation (including a full English translation). Please use our on-line form (link below).


Yes, the New Zealand Transport Agency (NZTA) recognise EAA Company Limited as a Japan provider for replacement/lost documentation.

Yes, EAA will email a softcopy to your provided email address at no additional charge.

This depends on your speed of delivery by courier requirements:
• ¥21,000 where hardcopies are delivered by DHL generally within 2-3 days.
• ¥18,000 where hardcopies are delivered by Japan EMS Courier generally within 4-5 days.
• Please indicate your preference when completing your application.

Apply for your Lost/Replacement Documentation on-line here.

EAA Company Limited

A pioneer in used vehicle pre-shipment inspections.
With more than 14 years experience in delivering a professional and unbiased motor vehicle inspection service.
ISO/IEC 17020:2012 Accredited.
Trust EAA inspections for safer roads.


Bahamas Bureau of Standards and Quality
St Lucia Bureau of Standards
Uganda National Bureau of Standards
Tanzania Bureau of Standards
Zambia Bureau of Standards
Singapore National Environment Agency
EAA Standard Terms and Conditions here
EAA Compliance Code – Please note interested parties (third parties as well as employees) can contact ‘help@eaa-s.jp’ should you wish to submit enquiries, complaints or any feedback relating to our Compliance Code.
View the EAA Compliance Code (English) here
View the EAA Compliance Code (Japanese) here